Three Changes Coming to Your Email

Contact Premier One
What's Changing

This transition brings three key updates that affect how you manage quarantined mail, encrypt sensitive messages, and stay sharp against phishing threats. Each change is designed to make your email experience more secure — and simpler.

📬 Quarantine Notifications

Avanan will send daily digest emails showing blocked messages. Review and release legitimate mail directly from the report.

🔒 Email Encryption

Encrypting an email is now as easy as typing Encrypt: or [Encrypt] at the start of your subject line. Powered by Microsoft.

🎓 Phishing Training

Phin Security Training launches the same day — expect a welcome email, short trainings, and simulated phishing tests.

Avanan Spam Filter

Quarantine Portal

Your Quarantine Report in Action

The screenshot below shows what your Avanan quarantine report looks like. Each blocked message appears with sender details, subject, and an action button on the right side to release or request release of the email.

Pro Tip

Check Your Quarantine Anytime

Manual Portal Access

Don't want to wait for the daily email? You can log in to your personal quarantine portal at any time to review blocked messages, release legitimate mail, and manage your email security settings.

Simply navigate to:
email-security-portal.avanan.net

What You'll Find in the Portal

All quarantined messages — not just the last 24 hours

Release options — deliver directly to your inbox

Message details — see why an email was flagged

Block or allow senders — customize your preferences

Encrypting an Email

How Encryption Works for Senders and Recipients

How to Send an Encrypted Email

Start your subject line with Encrypt: or have [Encrypt] in the subject line — that's it. For example:


What Recipients Experience

Microsoft Users

May see no visible difference — encryption is handled seamlessly by their organization's settings.

Gmail / Yahoo Users

Will receive a notification that an encrypted message is waiting and must click a secure link to open it.

Encryption — What It Looks Like

These screenshots show the encrypted email experience from both sides — how it appears when you send it and what a recipient on a non-Microsoft platform (such as Gmail or Yahoo) sees when they receive it.



Security Training

Phin Security Training Launches the Same Day

Alongside the Avanan rollout, Phin Email Security Training goes live simultaneously. Every staff member will receive a welcome email with instructions for getting started. Expect short, focused training modules and occasional simulated phishing emails — all designed to sharpen your instincts without disrupting your workday.

What to Expect From Phin Training

1

Welcome Email

You'll receive an onboarding email from Phin on launch day with login details and an overview of what to expect during training.

2

Short Training Modules

Quick, focused lessons cover real-world email threats. Most modules take only a few minutes to complete and are mobile-friendly.

3

Simulated Phishing Emails

You may receive realistic-looking fake phishing emails. These are tests — not real threats. They're designed to help you practice spotting red flags in a safe environment.

4

Instant Feedback

If you click a link in a simulated phishing email, you'll immediately see a brief lesson explaining the warning signs you may have missed. No penalties — just learning.

Report Phishing

Use the "Report Phishing" Button in Outlook

Every Staff Member Gets This Button

A Report Phishing button will appear in your Outlook toolbar. Use it whenever you suspect an email may be a phishing attempt — real or simulated.

Two Ways It Helps

On a Real Phishing Email

Reporting a suspicious email helps the filtering system learn and block similar threats in the future — protecting your colleagues too.

On a Simulated Phishing Email

Clicking "Report Phishing" on a Phin simulation confirms you correctly identified it as a phish — a win for your security awareness score!

Quick Reference

Everything You Need to Know at a Glance

Bookmark this summary so you always have the key actions and tools within reach.

Quarantine Report Email

Subject: "Quarantined and Spam/Junk Email report"
Arrives daily only when messages are blocked. Open it, verify, and release legitimate mail.

Encrypt an Email

Start your subject with Encrypt: to automatically apply Microsoft email encryption to your message.

Report Phishing

Use the Report Phishing button in Outlook on any suspicious email — real or simulated — to help protect the whole organization.

Phin Training

Complete short security training modules and stay alert for simulated phishing tests. Clicking a test link triggers an instant mini-lesson.