Working Outside of Op2
This guide will help you transition out of Op2 and show you how to work on your local workstation
Contact Premier One
Overview
Unless you are accessing an active file in RamQuest through OP2, please work outside of the Citrix Environment.
Use the Outlook, Office Apps, Chrome, and File Explorer on the local PC, and not through OP2.
Open Outlook
Open the Outlook app and make sure that your email has signed in. If it is not, enter your email address and click Connect
Test the Qualia Add In
Open an email in your mailbox, check that the Qualia add in is present.
Note: The Qualia add in will be grey if you have not double clicked on an email and opened it.
Installing Office Applications
Select "Download for Windows" or "Download for macOS" depending on your operating system.
Once the download is complete, click the OfficeSetup.exe to begin the install
All office products - Outlook, Word, Excel, etc should now be installed on your local workstation. Follow the remaining instructions on this site to log in.
Troubleshooting and Support
Please call our support line (785) 354-8233. Our dedicated tech support team will promptly review your request and initiate the necessary actions. You can also email us at help@premier-one.com.