Working Outside of Op2

This guide will help you transition out of Op2 and show you how to work on your local workstation

Contact Premier One

Overview

Unless you are accessing an active file in RamQuest through OP2, please work outside of the Citrix Environment.

Use the Outlook, Office Apps, Chrome, and File Explorer on the local PC, and not through OP2.

Open Outlook (classic)

Open the Outlook (classic) app from the Start menu.

Open Outlook (classic) from the desktop.
The Outlook (classic) Desktop Shortcut

The Outlook (classic) Shortcut in the Taskbar


Make sure that your email has signed in. If it is not, enter your email address and click Connect.



Test the Qualia Add In

Open an email in your mailbox, check that the Qualia add in is present.

Note: The Qualia add in will be grey if you have not double clicked on an email and opened it.

What if I can't find Outlook on my local workstation?

Outlook (classic) vs Outlook

Outlook (classic) is the experience closest to OP2's Outlook (2016). It supports the Qualia add in and Drag and drop functionality.

Both Outlook apps will use the same sign in and offer the ability to check your email.
You may choose to use either.

If you wish to set Outlook (classic) as your default Email App on your Windows 11 pc,
Open your Settings, then Open Apps, then Open Default Apps.
Search for Outlook (classic).

Click on Outlook (classic).
Click on each file type and set to Outlook (classic).

Word, Powerpoint, and Excell

If you do not see a shortcut on the desktop for these apps, check if the application is installed by searching for the app in the Start Menu.

Click Open to run the application.

You can right click the icon on the Taskbar and then click Pin the Application to the Taskbar to keep it accessible without the need to search for the app.

Installing Office Applications

If you cannot locate Office Applications such as Word, Powerpoint, and Excel you can install them.

Open a browser on your local pc (Not Chrome in OP2), and navigate to: Download Microsoft Office 365 for Windows and Mac | Microsoft 365

Select "Download for Windows" or "Download for macOS" depending on your operating system.

Once the download is complete, click the OfficeSetup.exe to begin the install



All office products - Outlook, Word, Excel, etc should now be installed on your local workstation. Follow the remaining instructions on this site to log in.

Shared Computers

There are sever different ways you may log into your computer.

Local Windows User Account

  • Stored only on the local PC — no connection to a network directory
  • Authenticates using credentials saved on that machine only
  • No access to shared network resources (printers, file shares) by default
  • Best for standalone/home PCs or shared computers not connected to a corporate network
  • Example: the built-in "Administrator" or a personal account on a home PC

Domain Joined Account

  • PC is joined to an on-premises Active Directory (AD) domain
  • Authenticates against a Domain Controller (DC) on the corporate network
  • Enables Group Policy, centralized IT management, and access to network resources
  • Requires VPN or direct network connection to the domain for full functionality
  • Common in traditional enterprise environments with on-site servers

Entra Joined Account (Azure AD Joined)

  • PC is joined to Microsoft Entra ID (formerly Azure Active Directory) — cloud-based identity
  • Authenticates via the internet using Microsoft 365 / Azure credentials
  • Enables modern management via Intune (MDM), Single Sign-On (SSO) to cloud apps
  • No on-premises domain controller required — works anywhere with internet access
  • Ideal for remote/hybrid workforces and cloud-first organizations

Troubleshooting and Support


Please call our support line (785) 354-8233. Our dedicated tech support team will promptly review your request and initiate the necessary actions. You can also email us at help@premier-one.com.